3. Lawyer
1. Death certificates
If we had the keys to open it this would have been less of an issue but none of us can find them. The Bank of Mauston - Cindy & Barb who are in charge have made it very clear that without keys they will not allow us access. We have been told if they have to drill it - we will pay. That they will only work with us if we have 3 things.
We've seen the bank statement. My parents have paid almost $40 month for something that at some point their children would need. They wanted to make sure their wishes were protected and would be available at the time it meant the most, which this bank has failed at miserably. All we wanted was to know their burial wishes. That is all. This bank is hoping for another month's payment which is truly sad on their part.
Than they will decide when it's convenient for them to have us come.
Barb has told me she has never experienced something like this before. Which to me can't possibly be true otherwise she shouldn't have her title. The lack of empathy from these people makes me hope I never have to deal with them again.
2. Keys that go to security deposit box
It's been 10 days since my parents past away and we still can't get the will. Today we obtained lawyer who is going to start dealing with bank when they have time this week. This hassle has been awful. We buried them without knowing their wishes for burial
Bank Of Mauston is a US Bank based in Lyndon Station, Wisconsin. Bank Of Mauston is located at 149 N Wisconsin St, Lyndon Station, WI 53944, USA.
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